Return, Refund & Shipping Policy:
Thanks for shopping with Mack Sporting Goods, LLC at macksportinggoods.com. If you are not entirely satisfied with your purchase, we're here to help.
You have 15 calendar days to return most new and unused items from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If your purchase does not match the description, please contact us within 48 hours of receiving your order contact us within 48 hours of delivery.
Send Returns to:
Mack Sporting Goods, LLC
1306 Bear Creek Dr.
Anna, TX 75409
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Mack Sporting Goods, LLC is not responsibility for paying for return shipping costs for items. Shipping costs are nonrefundable. Contact us If you have any questions on how to return your item to us.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product. To assure your refund please use trackable mail service, we will not be responsible for lost or missing packages.
Can I cancel my order after it has been placed?
Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 20% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
Manufacturer Defect Warranty:
Mack Sporting Goods, LLC may not replace or refund merchandise with a manufacturer defect.
The following may NOT be returned:
Unfortunately, sale items cannot be refunded; monogrammed or altered merchandise; Special Order and Made to Measure clothing and Sample Sale items.
Buyer found items cheaper somewhere else - Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.